Display, Service and calibration, Packing – Fluke Biomedical TNT 12000 User Manual

Page 94: Shipping

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TNT 12000

Users Manual

4-4

6. When the Device Upgrade window in the PC display shows the upgrade is

successful, click on the Exit button. The Detector starts automatically after the

download.

Display

1. Double-click the downloaded executable file for the Display.
2. When the Device Validation window shows, connect the Display to the PC

through the Mini-B to Type-A USB cable.

3. Push O on the Display.
4. When the upgrade button on the Device Validation window is activated, click the

Upgrade button.

5. While the firmware downloads to the Display, a progress bar in a Device Upgrade

window shows in the PC display. LEDs on the Display blink while date moves to the

Display.

Note

Do not click on the close button in the upper-right hand corner of the
Device Upgrade window during the download. This will abort the
download.

6. When the Device Upgrade window in the PC display shows the upgrade is

successful, click on the Exit button. The Display starts automatically after the

download.

Service and Calibration

If repair or calibration becomes necessary, send the TNT 12000 to the factory or nearest

service center. Always contact the Fluke Biomedical Service Center for a Return

Authorization Number before you pack the TNT 12000 for shipment.

Packing

When you return the TNT 12000 to the factory or service center, provide the following

information.

Serial numbers

Specific steps that reproduce the problem

Daytime phone number

Your name / company

FAX number, if available

Carefully put the TNT 12000 in the shipping container supplied by Fluke Biomedical. If

the container the TNT 12000 came in is not available, refer to the Return Procedure at the

front of this manual. You can get a replacement shipping container from Fluke

Biomedical through their web site.

Note

Failure to pack the TNT 12000 properly could void the warranty.

Shipping

Before shipping the TNT 12000:
1. Place the Return Authorization Number in a prominent place on the outside of the

box. Always refer to the number in any correspondence with Fluke Biomedical.

2. Enclose your return address and Return Authorization Number.
3. Insure the shipment for full retail value.
4. Ship to the nearest Fluke Biomedical Service Center.

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