Fluke Biomedical TNT 12000 - Manual (Page 2)

Warranty and Product Support
Fluke Biomedical, Radiation Management Services* products are warranted against
defects in material and workmanship.
• Instruments: Warranted for one year from date of shipment. The warranty for instruments that
require calibration may be extended each year by the GCL Extended Warranty
Program.
• Phantoms:
Warranted for 6 months from date of shipment. The warranty excludes
disposable phantoms.
• CLEAR-Pb
®
: Warranted for 6 months from date of shipment against defects in material and
workmanship.
• Software:
Warranted for 90 days that it will perform substantially in accordance with its
documentation.
• Consumables: Not covered under warranty.
During the warranty period, Fluke Biomedical will, at its discretion, either repair or
replace the component or product that proves to be defective upon the company’s
examination. Repairs are limited to those components pertaining to functionality and not
cosmetic appearance.
The limited warranty becomes void if the product is disassembled, modified or repaired
by an unauthorized person or facility, or if the product’s functionality is impaired by
damage, abuse or failure to use and maintain the instrument according to the
manufacturer’s instructions.
To exercise this warranty, the owner must write or call a Fluke Biomedical customer
service representative to receive a Service Return Authorization (SRA). The owner must
send the product, transportation prepaid, to a specified service facility. Repairs will then
be made, and the product will be returned to the owner with transportation (normal,
service) prepaid. Repaired or replaced products are warranted for the balance of the
warranty period. For products not covered by warranty, the part repaired has a warranty
of 90 days.
Warranty Limitations: There are no warranties expressed or implied, including without
limitation any implied warranty of merchantability of fitness, which extend beyond that
discretion of the face hereof. This express warranty excludes coverage of and does not
provide relief for incidental or consequential damages of any kind or nature, including
but not limited to loss of use, loss of sales or inconvenience. This exclusive remedy of the
purchaser is limited to repair, recalibration or replacement of the instrument at the
Company’s discretion.
Disclaimer
Please Note: If an instrument is intended for the detection and measurement of ionizing
radiation, it should be used only by persons who have been trained in the appropriate
safety procedures to be followed in the presence of radiation and the proper
interpretation of the instrument’s readings. Instruction and precautions contained in the
manuals must be read before use and strictly followed. Failure to follow these
instructions and precautions may result in inaccurate readings and/or user hazard.
Battery and other preoperational checks should be performed prior to each use to assure
that the instrument is functioning properly.
* Includes products branded Nuclear Associates and Victoreen®. ©