Customer service contacts – GE Industrial Solutions CPS6000-M2 User Manual

Page 6

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CPS6000-M2 Installation Guide H5694720

Issue 8 January 2008

6

Customer Service Contacts

Customer Service, Technical Support, Product Repair and Return, and Warranty Service

For customers in the United States, Canada, Puerto Rico, and the US Virgin Islands, call 1-800-
THE-1PWR (1-800-843-1797). This number is staffed from 7:00 am to 5:00 pm Central Time
(zone 6), Monday through Friday, on normal business days. At other times this number is still
available, for emergencies only. Services provided through this contact include initiating the
spare parts procurement process, ordering documents, product warranty administration, and
providing other product and service information.

For other customers worldwide the 800 number may be accessed after first dialing the AT&T
Direct country code for the country where the call is originating, or you may contact your local
field support center or your sales representative to discuss your specific needs.

Customer Training

Lineage Power

offers customer training on many Power Systems products. For information call

1-972-284-2163. This number is answered from 8:00 a.m. until 4:30 p.m., Central Time Zone
(Zone 6), Monday through Friday.

Downloads and Software

To download the latest product information, product software and software upgrades, visit our
web site at

http://lineagepower.com/

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