Standard system functions, Partitioning by volume groups, Call home” in the event of an error – FUJITSU CentricStor V3.1D User Manual

Page 44: 8 standard system functions, 1 partitioning by volume groups, 2 “call home” in the event of an error

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U41117-J-Z125-7-76

Standard system functions

CentricStor - Virtual Tape Library

2.8 Standard system functions

The following functions are standard in every CentricStor system:

Partitioning by volume groups

“Call Home” in the event of an error

SNMP support

Exporting and importing tape cartridges

2.8.1

Partitioning by volume groups

CentricStor supports a volume group concept. This provides the following benefits:

It can be ensured that the copies of a logical volume created by an application are
stored on two different physical volumes (data security in case a magnetic tape
cartridge becomes unreadable).

The storing of logical volumes of different host systems or applications on one and the
same magnetic tape cartridge can be prevented.

The volume group concept is a prerequisite for “Dual Save” (see the

section “Dual Save” on

page 50

).

2.8.2

“Call Home” in the event of an error

In the event of serious errors in CentricStor operation, the following measures are initiated
automatically:

The error is reported to a hotline using “Call Home”.

In the event of connection via ROBAR, information is also sent to the BS2000 host via
“Hot Messages”.

The error report can be transferred to a Service Access System (SAS) so that specific
responses can be triggered there. In addition, it is possible to send an SMS when
certain messages are issued.

The responses to the individual error events are preset for various service provider pro-
files. One of these can be selected. In addition, the selected default can be adjusted on
a customer-specific basis.

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