TA Triumph-Adler DCC 2520 - Manual (Page 98)

Troubleshooting
4-6
Troubleshooting Tables
If you experience trouble with your fax machine, refer to the tables below for the appropriate
corrective procedures.
If the trouble persists, contact your service representative, an authorized service center or the place
of purchase.
Problem Check point Corrective procedure Reference
page
The detected document
size is often wrong. Is the machine installed in a
location where it is exposed
to strong light from directly
overhead, or from above
and behind? If the machine is installed in
such a location, document
size detection may be
influenced by the light.
Consult with your service
representative, an
authorized service center or
the place of purchase. ______
I am not able to send my
documents. Is the modular cord
connected correctly? Connect the modular cord
correctly. ______
Is Communication Error
displayed? Perform the necessary
procedure to correct the
error and try to transmit the
documents again. 10-11
Is TX/RX Restriction
(transmission or reception)
turned ON? Turn OFF TX/RX
Restriction (transmission or
reception). 5-56
I am not able to perform
Broadcast Transmission. Is the memory in your fax
machine full? Try the Broadcast
Transmission procedure
again after memory
becomes available or after
you create available space
in memory. 2-13
5-20
5-65
During registration of an
Encryption Box, an error
occurs when I enter the
box number and I cannot
register the Encryption
Box. Is the box number you are
trying to enter the same as
the subaddress already
registered for an F-Code
Box? You CANNOT register an
Encryption Box number that
is identical to a registered
F-Code Box subaddress.
Select a different
Encryption Box number. ______
I am not able to print out
documents from my
Encryption Box. Are the Encryption Box
number and ID that you
entered correct? If you do not know the
correct Encryption Box ID,
contact your service
representative, an
authorized service center or
the place of purchase. ______