TA Triumph-Adler DCC 2520 User Manual

Page 99

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Troubleshooting

4-7

I am not able to perform
Encrypted Communication.

Did the transmitting party
perform the appropriate
registration procedure for
the one-touch key
(designated for Encrypted
Transmission) as decided in
advance with the receiving
party?

Check the information to be
registered once again with
the other party.

2-18

Did the receiving party
perform the appropriate
registration procedure for
the Encryption Box as
decided in advance with the
transmitting party?

Check the information to be
registered once again with
the other party.

5-61

Is the Encryption Key you
used correct?

Check the Encryption Key
to be registered once again
with the other party.

5-59
5-66

I am not able to perform
Remote Switching.

Is your telephone service
set for pulse dialing?

Some telephones allow you
to transmit the desired tone
signals by simply pushing
the appropriate buttons.
Refer to the Instruction
Manual for the telephone
being used.

______

Did you use the correct
Remote Switching number?

Check the registered
number. (Factory default
setting: 55)

5-8

I was able to receive a fax,
but it was not printed out
and the documents are not
in memory.

Is Fax Forwarding turned
ON?

Check the Fax Forwarding
setting.

5-36

I am not able to receive
documents.

Is the modular cord
connected correctly?

Connect the modular cord
correctly.

______

Is Communication Error
displayed?

Perform the necessary
procedure to correct the
error and try to receive the
documents again.

10-11

Is TX/RX Restriction
(transmission or reception)
turned ON?

Turn OFF TX/RX
Restriction (transmission or
reception).

5-56

I am not able to receive
documents into memory
(Memory Reception).

Is the memory in your fax
machine full?

Try to receive the
documents once again after
memory becomes available
or after you create available
space in memory.

2-13
5-20
5-65

I am not able to perform
Polling Reception.

Did the transmitting party
perform the Polling
Transmission procedure
correctly?

Check with the transmitting
party.

______

Problem

Check point

Corrective procedure

Reference

page

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