Motorola 68P02958C00-B - Manual (Page 217)

SW Diagnostics & Loggers
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Select one or more applications by clicking on the appropriate logger icon or by selecting from
the Loggers menu. New logger windows open in a cascade, but can be moved around the
Logger window. (See Window Menu.) Before the logging is begun, the files are empty, with
only one screen active at a time. The header of each screen includes the application name, file
name and Site ID (e.g. Error Logger Errlog102.30.01_15.25.32.log Site: Local). The log file
name incorporates the window instance (Errlog1) and the date/time.
For each window, identify the IP Gateway from which the information is to be retrieved. In
the Site Toolbar, make sure that Local is selected if you are connected locally to the
IP Gateway. If you are connecting to a remote IP Gateway, specify the Site ID and Link ID. If
the Site Toolbar is not shown, select it from the View menu.
If you are running the Error Logger, press the Start icon or select Start from the Loggers menu,
to begin communication with the IP Gateway and retrieve Error Log data. For more details on
the Error Logger, see the Error Logger Tool section.
If you are running the SW Diagnostics tool, the device and level must be defined in the Device
toolbar. If the Device toolbar is not shown, select it from the View menu. Type in the device
name to be tested or select it from the pull-down menu. If the name does not appear on the
list, run the Get Device List command from the Loggers menu or click on the icon. This
retrieves the full list of devices from the IP Gateway. Next enter the level at which the
diagnostics will be performed. All devices in the system have a level of request, starting from
Level 0. Level 10 gets the data and resets all counters. Level 11 gets the data without
resetting the counters. For details on the devices and levels, refer to the Software Diagnostics
Output section. Press the Start icon or select Start from the Loggers menu, to begin
communication with the IP Gateway and retrieve the diagnostics data. For more details on the
Software Diagnostics tool, see the Software Diagnostics Tool section.
While the SW Diagnostics & Loggers utility is communicating with the IP Gateway, the
icon at the top right hand corner of the SW Diagnostics & Loggers window will be
animated.
Error Logger Tool
The Error Logger retrieves error information (hardware or software malfunctions) from any
gateway or site in your system. Several logger windows can be opened simultaneously, each
one numbered sequentially Errlog1, Errlog2, etc. The information is stored in the
c:\Itbox550\log\ErrLog directory. Log files will be named Errorlog<#>_Date_Time.log by
default, where # is the sequential number (1, 2, etc.) of the error logger window opened. The
default log file name can be changed. For a review of error messages, see the Error Messages
section. For an example of an Error Log, see Error Log example.
When the Error Logger is activated from the ToolBox, the contents of the site’s error log are
appended to the log file and the site’s log file is then cleared. (This is important, as the size of
the site’s error log is limited.) The error log in the ToolBox, however, is not cleared, and it is
recommended that the file be cleaned out manually from time to time.