Ac15 recall: timed reminder recall, Ac15 recall: transfer from meridian 1, Attendant consoles – Nortel Networks NN43001-106 User Manual

Page 145: Break-in to enquiry calls, Call detail recording

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Feature interactions

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AC15 Recall: Timed Reminder Recall

A transfer performed by an AC15 trunk using the Transfer from Norstar
feature to another AC15 trunk is not subject to Timed Reminder Recall. This
is to prevent a call transferred by someone on Norstar from recalling the
system’s attendant.

It is recommended that all AC15 cards on the network’s system are
NT5K19AC or later. This is mandatory for the system which directly interface
with the Norstar. This requirement applies to all AC15 cards for this switch,
including the cards that do not directly interface with the Norstar.

AC15 Recall: Transfer from Meridian 1

If a recall message is received on a "split out" AC15 trunk, then this
message is ignored.

Attendant Consoles

If a party dials the DN of an attendant, current operation interprets this as
an attendant recall request. The call is presented to the attendant on the ICI
RLL. If the attendant answers, the transferred party is on the source and
the controlling party is on the destination. If enhanced secrecy is denied,
a three-party conference is established between the transferred party, the
controlling party and the attendant.

With the Transfer from Norstar feature, if Y is an attendant it is a simple
call presented on the source side of the attendant. When the attendant
answers, a two-party conversation is established between the party and the
attendant. No conference is established. To prevent transfer chaining, the
attendant cannot transfer this party to another destination – dialed digits
will be ignored.

Break-in to Enquiry Calls

It is not possible to Break-in to an enquiry call made by the Transfer from
Norstar feature.

Call Detail Recording

In all cases, the conditions required for generating a CDR record are not
changed by this feature. If the customer wants to see all records generated
with this feature, the route containing the AC15 trunk must be configured
with CDR = YES. If the customer only wants to see records generated as if
the call were transferred by a local telephone, the route containing the AC15
trunk must be configured with CDR = NO.

It is possible to generate S records during simple call transfers. In multiple
call transfers, X records are produced in some situations due to the CDR
Enhancement feature.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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