Nortel Networks NN43001-106 - Manual (Page 215)

Feature description 215
If the Alternative Attendant Announcement treatment is used with Call
Redirection by Time of Day or Call Redirection by Day of Week, the four
alternative options must be shared between the two features.
If Integrated Recorded Announcer is used as a RAN source, the Alternative
Attendant Announcement option can be disabled, as Integrated Recorded
Announcer uses this capability. This helps to reduce the number of RAN
ports.
Attendant Alternative Answer
When a call is originated by a trunk, it must be answered in order for the
Attendant Announcement to be provided. When Call Answer functionality is
activated, the call registers as an answered call.
For Call Answer functionality, you must select one of the following options at
the Attendant Alternative Answer Option (AAAO) prompt in LD 16:
• No Call Answer (NO)
• Call Answer on Announcement (CAA)
• Call Answer Forced (CAF)
No Call Answer
No Call Answer is the default operation. With this option, No Call Answer
is provided by this feature.
Select this option for trunks where it is not necessary to answer the trunk in
order to open the speechpath.
Call Answer on Announcement
When you select this option, a connect message is sent to the originating
trunk only when an announcement is provided. An answer is not provided if
the incoming call does not terminate to an attendant.
An answer is provided in the following cases:
• a call terminates to the attendant, attendant queue or night station.
• the Call Answer option is enabled
• an external announcement has been configured in LD 56.
Call Answer Forced
Only select this option for cases when tone announcement will be used as
the announcement source and an announcement is necessary for all calls
terminating to the switch.
When this option is activated, an error message is displayed to indicate that
all calls are answered immediately.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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