Nortel Networks NN43001-106 - Manual (Page 25)

Contents 25
Attendant Supervisory Console 347
Contents 347
Feature description 347
Attendant Status Display 347
Attendant Status using Lamp Field Array 348
Visual indication of calls in queue 348
Attendant Service Observation 349
Supervisory assistance 349
Supervisor serving as attendant 349
Operating parameters 350
Feature interactions 350
Add-on modules 350
Attendant Administration 350
Attendant Position Busy 350
Controlled Class of Service, Enhanced 351
Console Presentation Group Level Services 351
Departmental Listed Directory Number 351
End-to-End Signaling 351
Multi-Tenant Service 351
Source Included when Attendant Dials 351
Feature packaging 351
Feature implementation 351
Task summary list 351
Feature operation 354
Enable/disable Supervisory mode 354
Monitor other attendants 354
Call an attendant 355
Transfer a call to an attendant 355
Assist an attendant 356
Attendant Trunk Group Busy Indication 357
Contents 357
Feature description 357
Operating parameters 358
Feature interactions 358
Music 358
Feature packaging 358
Feature implementation 358
Feature operation 358
Audible Reminder of Held Calls 361
Contents 361
Feature description 361
Operating parameters 361
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.