Nortel Networks NN43001-106 - Manual (Page 286)

286 Attendant Consoles
Key Mnemonic Meaning
00-19 MWC Attendant Message Center
00-19 RLL Recall
00-19 Rxxx Route number
Vertical keystrip 3
This keystrip includes the following operating keys:
Release – Allows the attendant to release a call from the console. When the
release lamp is lit, it indicates that no incoming calls are being presented to
the console.
Loop key/lamps – Allows the attendant to answer and originate calls from
the console. The first call in the attendant queue is automatically presented
to an idle loop key. Subsequent calls are queued and presented to a loop
key when the console becomes idle.
Three lamp indicators, positioned on the upper right-hand side of the
keystrip, provide the following information:
• Two Alarm indicators : When steadily lit, the minor alarm lamp
indicates the system has detected a malfunction that does not affect
normal call processing. When the major alarm lamp is steadily lit, the
system has detected a malfunction that does not permit normal call
processing.
• Call Waiting indicator : The Call Waiting lamp indicates the number
of calls in the attendant queue and the length of time they have been
waiting to be answered. The lamp changes from steadily lit to flashing
when waiting calls exceed a certain number, or when a call has been
waiting longer than a specified time. The number of waiting calls are
displayed by pressing the Display Calls Waiting key, if assigned.
Vertical keystrip 4
This keystrip provides the following fixed feature keys:
Hold – Allows the attendant to hold a call at the console.
Conference – Permits the attendant to set up a conference of up to five
conferees, plus the attendant.
Release Destination – Allows the attendant to release the called party from
a call held at the console, while holding the calling party.
Release Source – Allows the attendant to release the calling party from a
call held at the console, while holding the called party.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.