Nortel Networks NN43001-106 - Manual (Page 263)

Feature operation 263
Break-In to a conference
Party A (either internal or external) calls the attendant, the attendant calls
party B who is involved in a conference call with parties C and D. The
attendant presses the BKI key to intrude into the conversation. At this point,
the attendant, party B and all the original conferees are in conversation with
intrusion tone provided, while party A is on HOLD. The BKI and EXCL SRC
indicators are active. The DEST indicator is flashing and the BKI status is
’Consultation Only’.
At this point, the attendant may press the BKI key to talk directly to party B
without intrusion tone. The Break-In indicator flashes at 60 ipm. The original
conference is excluded from party B (the other parties in the conference
remain connected without intrusion tone). Party A is still excluded on
the attendant loop and the attendant is talking directly to party B without
intrusion tone.
While in this state, the following situations can occur:
Attendant actions
Break-In The attendant may press the flashing BKI key. The original
conference is reestablished with intrusion tone. The BKI indicator reverts
to active.
Exclude Destination The attendant may press the EXCL DEST key to
return to the incoming call. The original conference is reestablished and
party A is connected to the attendant.
Release The attendant is not allowed to extend the original call to the
wanted party B by pressing the RLS key. The operation of the RLS key
causes the secrecy to be turned off and the situation reverts to a Break-In
conference.
Release Destination The attendant may press the RLS DEST key.
The BKI, EXCL SRC and EXCL DEST indicators are off and party A is
reconnected to the attendant. The original conference (B, C, and D) is
reestablished.
Undesired party action All but one of the conferees (C or D) go on-hook.
The last undesired party will start getting the intrusion tone once again. The
situation reverts to the previously described operation (See
"Undesired
party action" (page 261) ).
Desired party action At this point, if party B goes on-hook, party B is
re-rung by the attendant and the conferees are left in conference without
party B and without intrusion tone. The BKI indicator goes off, the attendant
hears ringback tone, and the DEST indicator winks at 30 ipm. The attendant
can extend the call as normal.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.