Nortel Networks NN43001-106 - Manual (Page 304)

304 Attendant Incoming Call Indicators
Three lamp states are associated with each Incoming Call Indicator key
(See
Table 16 "Key lamp states associated with each Incoming Call Indicator
key" (page 304) ).
Table 16
Key lamp states associated with each Incoming Call Indicator key
Lamp state Status of call type
Dark No calls of this type are waiting.
Flashing One call of this type is waiting in queue.
Steadily lit Two or more calls of this type are queued, or one call has been
waiting longer than 20 seconds.
Operating parameters
The ICI feature applies to attendant consoles only.
The number of ICI keys to be assigned (10 or 20) is defined in the Customer
Data block. The default is ten.
No more than 20 ICI key/lamp pairs can be assigned to an attendant
console. The assignment of call types to ICI key/lamp pairs is flexible.
All attendant consoles in the customer group will have the same ICI key
assignments.
Feature interactions
Attendant Call Selection
Call Waiting
The ICI feature is used with the Attendant Call Selection and Call Waiting
features to recognize, answer, and process incoming calls.
DPNSS1 Night Service
When a Night Service call is diverted to an attendant, the Incoming Call
Indicator is the number of the incoming route. This is the same as for a NAS
MCDN call routed to an attendant.
ISDN Semi Permanent Connections for Australia
Calls using an ISPC link are always presented as calls over TIE trunks.
Feature packaging
This feature is included in base system software.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.