Nortel Networks NN43001-106 - Manual (Page 361)

361
Audible Reminder of Held Calls
Contents
This section contains information on the following topics:
"Feature description" (page 361)
"Operating parameters" (page 361)
"Feature interactions" (page 362)
"Feature packaging" (page 362)
"Feature implementation" (page 362)
"Feature operation" (page 364)
Feature description
Occasionally, a user may forget that a call has been placed on hold. Audible
Reminder of Held Calls (ARHC) allows an audible tone to operate as a
reminder of a held call. It provides for a ring on analog (500/2500 type)
telephones and a tone on proprietary telephones. The cadence and the
duration between cadences are programmed per customer. This ability
allows the user to differentiate between the cadence for Audible Reminder
of Held Calls (ARHC) and the cadences of other existing features.
The station user will hear a ring or tone, which is repeated every 2 to 120
seconds depending on how this feature is programmed, as a reminder that
a call is being held. A single-line telephone user must hang up after putting
a call on Permanent Hold in order to start the timer.
Operating parameters
For analog (500/2500 type) telephones, Audible Reminder of Held Calls
(ARHC) applies only to permanent hold. When using ARHC on a Meridian 1
proprietary telephone, the station user must not be originating, receiving, or
active on another call.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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