Nortel Networks NN43001-106 - Manual (Page 323)

323
Attendant Position Busy
Contents
This section contains information on the following topics:
"Feature description" (page 323)
"Operating parameters" (page 323)
"Feature interactions" (page 323)
"Feature packaging" (page 324)
"Feature implementation" (page 325)
"Feature operation" (page 325)
Feature description
If multiple consoles are defined for a customer, an attendant can remove a
console from service by pressing the Position Busy key. Incoming calls are
then directed to other consoles in the customer group.
Operating parameters
Position Busy applies to attendant consoles only.
Feature interactions
Attendant Administration
If a console in the Attendant Administration mode is idle for more than 20
minutes, it automatically reverts to Position Busy. If the system is initialized
or reloaded while the console is in Attendant Administration mode, Attendant
Administration is aborted and the console is placed in Position Busy.
Attendant Supervisory Console
Activation of the Position Busy key on a Supervisory console puts the
console in the supervisory mode.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.