Nortel Networks NN43001-106 - Manual (Page 329)

Feature interactions 329
Attendant Recall using Call Transfer or Conference displays the recalling
party’s DN and CPND information on the attendant’s source line. No
redirection reason is displayed. If the recall is done with the Transfer key
the third party’s DN and CPND information are displayed on the source
line when the transfer is complete.
Directory Number Delayed Ringing
If a dialed telephone has Directory Number Delayed Ringing (DNDR)
defined, and an attendant re-extends a call without releasing it, the DNDR
timing is not reset. If the value of the recall timer is less than that of the
DNDR timer, the call is recalled to the attendant before audible notification
begins.
Direct Inward Dialing Call Forward No Answer Timer
The Direct Inward Dialing Call Forward No Answer Timer does not apply
to an answered DID call that is extended to an unanswered station by the
attendant – the call is recalled to the attendant using the Attendant Recall
feature.
In-Band Automatic Number Identification
If an Automatic Call Distribution Agent is active on an IANI call and activates
the Attendant Recall (ARC) key to call the attendant, the agent’s display
shows the attendant number when the attendant answers the call. The ANI
number reappears when the attendant releases.
Incoming Call Indicator Enhancement
If an RDI-intercepted call that is extended by the attendant to the destination
party having RDI Class of Service is either transferred back or recalled
to the attendant, then the attendant recall ICI lights up and not the
RDI-intercept ICI.
ICP Network Screen Activation, Flexible DN, Meridian Mail
Interactions
When a call from another node is recalled to the Intercept Computer (ICP)
position attendant, it is presented on the ICP terminal.
Multi-Party Operations
Users of analog (500/2500 type) telephones can perform an attendant recall
during a two-party connection by performing a switchhook flash and then
dialing the attendant DN.
Ring Again on No Answer
A telephone that is recalling the attendant cannot apply Ring Again on No
Answer.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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