Feature packaging, Feature implementation, Task summary list – Nortel Networks NN43001-106 User Manual

Page 207

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Feature implementation

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If the remote CAS attendant presses the CAS key while a call is being
presented, the presented call is subject to AAA timing and is forwarded to
the AAA DN at the remote location after the timer expires.

Do Not Disturb

A DN in the Do Not Disturb (DND) mode is free to originate calls but
appears busy to incoming calls. Call Forward All Calls takes precedence
over DND indication on AAA DNs.

Group Hunt

A Pilot DN can be defined as an alternative DN. Calls forwarded to a Pilot
DN as an alternative DN are directed to the next DN in the group.

Hunting

Calls directed to a busy AAA DN with Hunt defined are routed down the
Hunt chain as defined for the AAA DN.

A Pilot DN for a hunting group can be defined as an AAA DN. Calls
forwarded to a Pilot DN are directed to the next DN in the group.

Manual Line Service

When Attendant Alternative Answering (AAA) is defined, Manual Line
Service follows the AAA parameters.

Message Center

If the AAA DN is a Message Center (MWC), then a Message Center call to
the attendant and forwarded by AAA is still treated like a Message Center
call.

Multi-Tenant Service

Tenant-to-tenant access must be allowed between an internal caller and the
AAA DN. If caller-to-AAA access is denied, the call remains on the console
until the call is answered or dropped.

Feature packaging

Attendant Alternative Answering (AAA) package 174 has no feature
package dependencies; however, this package is mutually exclusive with
Attendant Forward No Answer (AFNA) package 134.

Feature implementation

Task summary list

The following is a summary of the tasks in this section:

1.

"LD 15 – Configure the Attendant Alternate Answering feature." (page
208)

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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