Feature interactions, Attendant blocking of directory number, Call park – Nortel Networks NN43001-106 User Manual

Page 555: Idle extension notification, Make set busy, Feature packaging, Feature implementation, Task summary list

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Feature implementation

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When the Make Set Busy key is activated or deactivated, BLF updates
only the first DN it finds on the attendant console. Lamp audit updates the
status of subsequent DNs on the BLF.

Feature interactions

Attendant Blocking of Directory Number

When a DN is blocked due to the Attendant Blocking of DN feature, the
Busy Lamp Field/Enhanced Busy Lamp Field lamp corresponding to this
DN displays the busy status of the DN as for ringing calls.

Call Park

A busy lamp field can be equipped to display the status of System Park DNs.

Idle Extension Notification

When an extension that is being supervised for an Idle Extension Notification
to the attendant becomes idle, it is kept busy from receiving any incoming
calls. The lamp on the attendant console for that DN will display a busy
status, according to the parameters of the Busy Lamp Field/Enhanced Busy
Lamp Field feature.

It is not possible to request Idle Extension Notification if the Busy Verify
feature has been activated after the Busy Verify key is pressed.

Make Set Busy

When a Make Set Busy key is activated, the Busy Lamp Field array will
indicate that the first DN only on that telephone is busy.

Feature packaging

Busy Lamp Field Array (BLFA) is included in base system software.

Feature implementation

Task summary list

The following is a summary of the tasks in this section:

1.

LD 15 – Define the Busy Lamp Field/Console Graphics Module options
in the Customer Data Block.

2.

LD 12 – Identify which attendant consoles have Enhanced Busy Lamp
Field on the BLF/CGM.

3.

LD 10 – Activate DN hundreds groups for EBLF for each DN within each
hundreds group.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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