Attendant consoles, Attendant position busy, Attendant supervisory console – Nortel Networks NN43001-106 User Manual

Page 198: Automatic wake up, Call hold, deluxe, Console presentation group level services, Controlled class of service, enhanced, Directory number delayed ringing

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Attendant Administration

Room Status

Station Specific Authorization Code

User Selectable Call Redirection

Attendant Consoles

It is not necessary to have the handset/headset plugged in while in the
Program mode. Plugging in the handset/headset while in the Program
mode has no effect.

Attendant Position Busy

If a console in the Attendant Administration mode is idle for more than 20
minutes, it automatically reverts to Position Busy. If the system is initialized
or reloaded while the console is in Attendant Administration mode, Attendant
Administration is aborted and the console is placed in Position Busy.

Attendant Supervisory Console

Attendant Administration mode can be entered directly from the supervisory
console from Supervisory or Normal mode by pressing the program (PRG)
key. The Supervisory mode does not need to be terminated first.

Automatic Wake Up

The Attendant Administration feature does not support data entry or
changes for the Automatic Wake Up feature.

Call Forward No Answer/Flexible Call Forward No Answer

Attendant Administration can assign and change a Flexible Call Forward No
Answer DN with the function key on the attendant console.

Call Hold, Deluxe

Deluxe Hold (DHLD) cannot be administered through the Attendant
Administration feature.

Console Presentation Group Level Services

Attendants can dial the access code and activate the Administration mode.
In this mode, they can modify the configuration of any telephone for this
customer.

Controlled Class of Service, Enhanced

Attendant Administration cannot change Controlled Class Service
restrictions (CCRS), ECC1 or ECC2, but can assign CLS keys to certain
telephones.

Directory Number Delayed Ringing

The Attendant Administration feature is not supported.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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