Rockwell Automation RSBizWare Administration Guide - Manual (Page 21)

Chapter 3
Installing RSBizWare
In this chapter you will learn how to perform a clean installation and
then configure the RSBizWare software on your computer.
The RSBizWare suite consists of the following components:
• FactoryTalk Historian Classic
• FactoryTalk Metrics
• FactoryTalk Transaction Manager
The installation can be performed on:
• Microsoft Windows Server 2012
• Microsoft SQL Server 2012 Service Pack 1
You should avoid running the RSBizWare installation from a
network DVD image. During the installation, the computer will
reboot and the installation may resume before the remote network
drives are mounted, which will result in an installation error. If you
have an image of the RSBizWare installation DVD on a remote
network drive, it is recommended that you first copy the installation
directories from the DVD to a temporary location on your
computer’s hard drive and run the installation from the hard drive.
You can delete the temporary copy of the DVD image from the hard
drive after the installation is complete.
If you encounter problems during RSBizWare installation and you
need to call support, make sure that you have access to the log file
created during installation. This file is named
RSBizWareX_YY_ZZ.log, where X corresponds to the major
version number, YY to the minor version number, and ZZ to the
Rockwell Automation Publication BZWARE-IN001M-EN-P-June 2014 21