PLANET GSW-4804SF - Manual (Page 100)

User’s Manual of GSW-4804SF
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6. TROUBLESHOOTING
This chapter contains information to help you solve problems. If the Switch is not functioning properly, make sure the Ethernet
Switch was set up according to instructions in this manual.
The LNK/ACT LED is not lit
Solution:
Check the cable connection and remove duplex mode of the Switch.
Some stations cannot talk to other stations located on the other port
Solution:
Please check the VLAN, Link Aggregation function that may introduce this kind of issue.
Performance is bad
Solution:
Check the full duplex status of the Ethernet Switch. If the Ethernet Switch is set to full duplex and the partner is set to half
duplex, then the performance will be poor.
1000Base-T port link LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate 1000 full duplex. Some devices use a physical or software switch to
change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.
Why the Switch doesn’t connect to the network
Solution:
Check the LNK/ACT LED on the switch .Try another port on the Switch. Make sure the cable is installed properly Make sure
the cable is the right type Turn off the power. After a while, turn on power again.
How to deal forgotten password situation of Switch?
Solution:
Please refer chapter 3.3 Reset to Factory Default Mode under Console Interface for reset Switch to factory default mode
Factory-default IP Address and username / password are shown as following:
Default IP address: 192.168.0.100
Default User Name: admin
Default Password: admin