Customer service contacts – GE Industrial Solutions Galaxy Pulsar Edge User Manual
Page 14
Galaxy Pulsar Edge Power System Controller
Issue 3 October 2011
14
Customer Service Contacts
Customer Service, Technical Support, Product Repair and Return, and Warranty
Service
For customers in the United States, Canada, Puerto Rico, and the US Virgin Islands, call 1-800-
THE-1PWR (1-800-843-1797). This number is staffed from 7:00 am to 5:00 pm Central Time
(zone 6), Monday through Friday, on normal business days. At other times this number is still
available, but for emergencies only. Services provided through this contact include initiating the
spare parts procurement process, ordering documents, product warranty administration, and
providing other product and service information.
For other customers worldwide the 800 number may be accessed after first dialing the AT&T
Direct country code for the country where the call is originating, or you may contact your local
field support center or your sales representative to discuss your specific needs.
Customer Training
Lineage Power offers customer training on many Power Systems products. For information call
1-972-284-2163. This number is answered from 8:00 a.m. until 4:30 p.m., Central Time Zone
(Zone 6), Monday through Friday.
Downloads and Software
To download the latest product information, product software and software upgrades, visit our
web site at
The “Downloads” link is located to lower left side of
the web page.