Troubleshooting guide – ATEIS DIVA8G2 User Manual

Page 123

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Product Features

123

© 2012 ATEÏS

Configurable key status LED

As briefly introduced before, the key configuration of the CD-16,CD-8 depends on the VACIE system
used with it. Please refer to VACIE user manuals to learn more about all the configuration
possibilities offered.

However, independently from the VACIE system, when zone selection key are programmed, the two
zone status LED act as follow:

BUSY LED: Indicates the presence an audio event on the corresponding zone or group of
zone.

HOLD LED: The HOLD LED indicates the user that the zone is still in an active selection
state. When lit, all next call or music routing will be routed to that zone. Note: Before making
any call or any music routing, make sure that the HOLD LEDs reflect the desired zones
selection.

TALK and ALL CALL/RELEASE LEDs

The CD-16,CD-8 call is activated by the fist microphone switch. The talk LED will reflect the status
of the call.

ALL CALL/RELEASE LED: Will be lit when a all call zone selection is active or when all
individual zone keys have been selected. Will be OFF when the button is used for the release
of an all call selection.

TALK LED: Will be lit when the user can speak in the microphone and blinking during the
broadcasting of a pre or post chime.

4.2.5.5

Troubleshooting Guide

The CD-16,CD-8 microphone is constantly monitored through the VACIE system. Fault indication and
messages could vary depending on the VACIE system. For more information about CD-16,CD-8 fault,
please read IDA4, IDA8 and DIVA8 user manuals.

CD-16,CD-8 can’t boot

Make sure the CAT5 cable is correctly connected.

Make sure the CD-16,CD-8 power LED is lit.

If no power or if the PSS still doesn’t boot, please contact your ATEÏS dealer.

Noise in the speaker

If digital noise can be heard in the CD-16,CD-8 monitoring speaker:

Verify that the CAT5 cable is from the correct type.

Verify the CAT5 cable condition.

If nothing helps, please contact your ATEÏS dealer.

CD-16,CD-8 is powered ON but the buttons don’t work.

Verify that the CD-16,CD-8 microphone console is activated in the VACIE software configuration.

If nothing helps, please contact your ATEÏS dealer.

CD-16,CD-8 is connected to VACIE but there is a connection fault state

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