Rockwell Automation 1747-L5xx SLC 500 Modular Hardware Style User Manual - Manual (Page 141)

141 Publication 1747-UM011G-EN-P - June 2008
Chapter
10
Troubleshooting
In this chapter, you will learn about:
• contacting Rockwell Automation for assistance.
• tips for troubleshooting your control system.
• troubleshooting the SLC 5/01 and SLC 5/02 processors.
• troubleshooting the SLC 5/03, SLC 5/04, and SLC 5/05
processors.
• troubleshooting your input modules.
• troubleshooting your output modules.
Contacting Rockwell
Automation for Assistance If you need to contact Rockwell Automation or local distributor for
assistance, it is helpful to obtain the following (prior to calling):
• Processor type, series letter, operating system (OS) number
(obtained from the status file), firmware (FRN) number (see
label on side of processor module)
• Processor status indicator status
• Processor error codes (found in S:6 of status file)
• Hardware types in system (I/O modules, chassis)
• Revision of programming software
• TechConnect serial number
• RSLogix software serial number