Rockwell automation support, Installation assistance, New product satisfaction return – Rockwell Automation 1747-L5xx SLC 500 Modular Hardware Style User Manual User Manual

Page 296

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Publication 1747-UM011G-EN-P - June 2008

296

Supersedes Publication 1747-UM011F-EN-P - May 2007

Copyright © 2008 Rockwell Automation, Inc. All rights reserved.

Rockwell Automation
Support

Rockwell Automation provides technical information on the Web to assist you in using
its products. At http://support.rockwellautomation.com, you can find technical
manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.

For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.

Installation Assistance

If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can also
contact a special Customer Support number for initial help in getting your module up
and running.

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning, it may
need to be returned.

SLC 5/03, SLC, SLC 500, MicroLogix, PanelBuilder, Data Highway Plus, PanelView 300, PanelView 550, PanelView 1000,
PanelView 300 Micro, PanelView 1400, DH+, MicroLogix, CompactLogix, FlexLogix, ControlLogix, DTAM, PLC-5,
PLC-2, PLC-3, RSLogix 500, RSLogix 5000, RSLinx, WINtelligent, Allen-Bradley, TechConnect, and Rockwell Automation
are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3434

Monday – Friday, 8am – 5pm EST

Outside United

States

Please contact your local Rockwell Automation representative for any

technical support issues.

United States

Contact your distributor. You must provide a Customer Support case

number (see phone number above to obtain one) to your distributor in

order to complete the return process.

Outside United

States

Please contact your local Rockwell Automation representative for

return procedure.

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