End script module – Rockwell Automation Arena Contact Center Edition Users Guide User Manual
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Counter Name—Name of the counter to be incremented.
Increment—Value by which the counter is incremented.
R
EMARKS
User-defined counters appear in the Category Overview, Category by Replication, and
User-Specified reports.
E
XAMPLE
This example reassigns the contact’s picture to “Transferred Picture.”
End Script module
Prompt
Valid Entry
Default
(Assignment Type)
Contact Attribute, Contact Picture,
Global Variable, Counter
Contact Attribute
Contact Attribute Name
Symbol Name [Contact Attribute]
Attribute 1
Global Variable Name
Symbol Name [Contact Center Global
Variable]
Variable 1
Value
Expression
1
Contact Picture Name
Symbol Name [Picture]
Picture 1
Counter Name
Symbol Name [Counter]
Counter 1
Increment
Integer
1
Prompt
Entry
(Assignment Type)
Contact Picture
Contact Picture Name
Transferred Picture