Rockwell Automation Arena Contact Center Edition Users Guide User Manual
Page 188
Advertising
A
RENA
C
ONTACT
C
ENTER
E
DITION
U
SER
’
S
G
UIDE
180
• •
•
•
•
10:00
AM
–11:00
AM
150
11:00
AM
–Noon
150
Noon–1:00
PM
150
1:00
PM
–2:00
PM
150
2:00
PM
–3:00
PM
150
3:00
PM
–4:00
PM
150
4:00
PM
–5:00
PM
300
5:00
PM
–6:00
PM
150
6:00
PM
–7:00
PM
150
7:00
PM
–8:00
PM
150
8:00
PM
–9:00
PM
150
9:00
PM
–10:00
PM
150
10:00
PM
–11:00
PM
150
11:00
PM
–Midnight
150
Pattern
Europe Daily Pattern
Planning Horizon
Day
Timeslot
60
Daily Arrival Pattern
Midnight–1:00
AM
600
1:00
AM
–2:00
AM
150
2:00
AM
–3:00
AM
150
3:00
AM
–4:00
AM
150
4:00
AM
–5:00
AM
150
5:00
AM
–6:00
AM
150
6:00
AM
–7:00
AM
150
7:00
AM
–8:00
AM
150
8:00
AM
–9:00
AM
300
9:00
AM
–10:00
AM
150
Prompt
Entry
Advertising