Hypertherm HTA Rev 6.00 Install Guide - Manual (Page 111)

Section 5: Phoenix Link 99
Error Messages
Below is a listing of common error messages and some possible causes.
Unable to Open Port (control)
The selected communications port could not be opened. The wrong port has been selected or the
communications port has failed.
Unable to Open Port (host)
The selected communications port could be opened. The wrong port has been selected, the
communications port has failed or another software application is using the port.
Unable to Initialize Port
The selected communications port was unable to be initialized. The wrong port has been selected,
the communications port has failed or another software application is using the port.
Port Failed
The Port Failed error message will be displayed if the communications port test has failed for the
selected port. This may be due to a fault with the test wire connection, incorrectly connecting to the
proper transmit and receive pins location, or failure of the communications port.
Host Not Responding
This message will be displayed if the communications port has been successfully opened the port,
but has failed to establish communication with the Link software. This may be due to a fault with the
cable connection, cable configuration or the host computer’s communications port.
Communication Failed
This message will be displayed if after establishing communication with the host, an expected
message from the host is not correct.