Technical support, In this chapter, Server and client support save – Brocade Network Advisor IP User Manual v12.1.0 User Manual
Page 1307: Capturing server and client support save data, Chapter 41, Capturing server and client support save data 3, Chapter 41, “technical support, Ed in
Brocade Network Advisor IP User Manual
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Chapter
41
Technical Support
In this chapter
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Server and client support save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1253
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Server and client support save
You can use Technical Support to collect SupportSave data for the Management server and clients.
Server Support save data includes:-
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Engineering logs
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Events
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Configuration files
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Operating system-specific information
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Environment information
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Vital CPU, memory, network resources
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Agent and driver logs
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Install logs
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Core files
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Database (partial or full)
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Web Tools data
Client Support save data includes:-
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Client Log Files
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Client data model log
Capturing Server and Client support save data
To capture both server and client support save files, complete the following steps.
1. Select Monitor > Technical Support > SupportSave.
The SupportSave dialog box displays.
2. Select the Server SupportSave check box to run supportsave on the server.
3. Enter a file name for the server support save file in the File Name field.
The default file name is DCM-SS-Time_Stamp.