8 warranty and certificates, 1 warranty – Metrohm 711 Liquino User Manual

Page 170

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6.8 Warranty and certificates

711 Liquino, Instructions for use

164

6.8

Warranty and certificates

6.8.1

Warranty

The warranty regarding our products is limited to rectification free of charge
in our workshops of defects that can be proved to be due to material, de-
sign or manufacturing faults which appear within 12 months from the day of
delivery. Transport costs are chargeable to the purchaser.
For day and night operation, the warranty is valid for 6 months.
Glass breakage in the case of electrodes or other glass parts is not covered
by the warranty. Checks which are not a result of material or manufacturing
faults are also charged during the warranty period. For parts of outside
manufacture insofar as these constitute an appreciable part of our instru-
ment, the warranty stipulations of the manufacturer in question apply.
With regard to the guarantee of accuracy, the technical specifications in the
Instructions for Use are authoritative.
Concerning defects in material, construction or design as well as the ab-
sence of guaranteed features, the purchaser has no rights or claims except
those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if the
goods show signs of transport damage after unpacking, the carrier must be
informed immediately and a written damage report demanded. Lack of an
official damage report releases METROHM from any liability to pay com-
pensation.
If any instruments and parts have to be returned, the original packaging
should be used if at all possible. This applies above all to instruments, elec-
trodes, buret cylinders and PTFE pistons. The parts must be packed in a
dustproof package (for instruments the use of a plastic bag is imperative)
before embedding them in wood shavings or similar material. If open as-
semblies are enclosed in the scope of delivery that are sensitive to electro-
magnetic voltages (e.g. data interfaces, etc.) these must be returned in the
associated original protective packaging (e.g. conductive protective bag).

Exception: Assemblies with built-in voltage source belong in a non-

conductive protective packaging. For damage which arises as a result of
non-compliance with these instructions no warranty responsibility whatso-
ever will be accepted by Metrohm.

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