How to contact us: sales and support – ProSoft Technology PTQ-101M User Manual
Page 170
PTQ-101M ♦ Quantum Platform
Support, Service & Warranty
IEC 60870-5-101 Master Communication Module
Page 170 of 181
ProSoft Technology, Inc.
May 14, 2008
8.1
How to Contact Us: Sales and Support
All ProSoft Technology Products are backed with full technical support. Contact
our worldwide Technical Support team and Customer Service representatives
directly by phone or email:
USA / Latin America (excluding Brasil) (Office in California)
+1(661) 716-5100
+1(661) 716-5101 (Fax)
1675 Chester Avenue, 4th Floor
Bakersfield, California 93301
U.S.A.
+1.661.716.5100, [email protected]
Languages spoken include: English, Spanish
Asia Pacific Sales (office in Malaysia)
+603.7724.2080
+603.7724.2090 (Fax)
C210, Damansara Intan,
1 Jalan SS20/27, 47400 Petaling Jaya
Selangor, Malaysia
+603.7724.2080, [email protected]
Languages spoken include: Chinese, Japanese, English
Asia Pacific Support (office in China)
+86.21.64518356 x 8011
+86.21.64756957 (Fax)
4/F, No. 16 Hongcao Road
Shanghai, China 200233
China
+86.21.64518356 x 8011, [email protected]
Languages spoken include: Chinese, English
Europe / Middle East / Africa (office in Toulouse, France)
+33 (0) 5.34.36.87.20
+33 (0) 5.61.78.40.52 (Fax)
Zone d'activité de Font Grasse
17, rue des Briquetiers
F-31700 Blagnac
France
+33 (0) 5.34.36.87.20. [email protected]
Languages spoken include: French, English
Brasil (office in Sao Paulo)
+55-11-5084-5178
+55-11-5083-3776 (Fax)
Rua Vergueiro, 2949 - sala 182 - Edifício Vergueiro Work Center
Vila Mariana - São Paulo
Cep: 04101-300 - Brasil
+55-11-5084-5178, [email protected]
Languages spoken include: Portuguese, English
8.2 Return
Material
Authorization (RMA) Policies and Conditions
The following RMA Policies and Conditions apply to any returned product. These
RMA Policies are subject to change by ProSoft without notice. For warranty
information, see Section C below entitled "Limited Warranty". In the event of any
inconsistency between the RMA Policies and the Warranty, the Warranty shall
govern.