ADS Environmental Services IETG FlowHawk QR 775012 A4 - Manual (Page 324)

8-40 IETG FlowHawk Manual
Problem Time on the monitor clock is incorrect.
Possible
Causes
Monitor clock may be a faulty.
Monitor time zone difference for the PC clock may not
have been set correctly when the monitor was activated.
Possible
Solutions
Verify the time on the PC clock and correct if
necessary.
Reactivate the monitor to enable the clock.
Verify the time zone setting of the monitor. Correct and
reactivate if necessary.
Collect the data from the monitor and replace monitor if
defective.
Problem You receive a Device Time Out message in Profile or
Qstart.
Possible
Cause
Communications may be marginal.
GSM module may be defective.
Possible
Solutions
Re-attempt communication with monitor. Verify signal
strength. Check a Profile or Qstart data collect log or
check TCP/IP Modem Status in Diagnostics. If the
signal strength indicated is less than -95 (for example:
-99), consider re-orienting the antenna and/or installing
the antenna in a pedestal above ground.
Test with a new GSM module. If communications
improve, replace the original with the new module.
Contact your regional IETG representative.
Replace the monitor if defective.