Rockwell Automation 8720MC Drives Integration Manual User Manual

Page 59

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Publication 8720MC-IN002A-EN-P — December 2002

Troubleshooting Your 8720MC Servo Drive

3-5

DriveOvertempFault

(A1: Overtemp)

A drive heat sink temperature has exceeded
the specified limit.
/ Regen stop

• Check the cabinet filters, drive fans and heat sinks.
• Check the thermal sensor and sensor wiring.
• Reduce the load or duty cycle.

MotFeedbackFault

(A1: Fdbk 1 Loss)

The motor encoder feedback signal has been
lost.
/ Disable stop: the drive will disable and the
motor will coast to a stop with an error
message on the HIM. The control board
status LED will be flashing and the drive OK
output will be open.

• Make sure the feedback wires are firmly crimped on

the 8720MC mating feedback connector.

• Check the MS motor feedback connector.
• Check the encoder connector inside the motor.
• Check for wire breaks in the feedback cable.
• Make sure encoder power is available on P1-6.
• If all connections are verified and encoder power is

available and encoder output is still not present -
replace motor.

AuxFeedbackFault

(A1: Fdbk 2 Loss)

The auxiliary encoder feedback signal has
been lost. SERCOS configuration only.
/ Disable stop

• Make sure the feedback wires are firmly crimped on

the 8720MC mating feedback connector.

• Check the MS motor feedback connector.
• Check the encoder connector inside the motor.
• Check for wire breaks in the feedback cable.
• Make sure encoder power is available on P1-19 or

P1-20.

• If all connections are verified and encoder power is

available and encoder output is still not present -
replace motor.

MotFeedbackFault

(A1: Fdbk 1 AQB)

A feedback counting error has occurred on
the motor feedback interface.
Electromagnetic interference is the probable
cause.
/ Disable stop

• Check that the feedback cable braided shield is

firmly bonded to the drive chassis via the shield
clamps.

• Make sure the feedback and motor cables

recommended in the 8720MC High Performance
Drives Installation Manual
(publication
8720MC-IN001x-EN-P) are being used.

• Make sure the shield and drain wire for the motor

cable is securely bonded to the drive chassis. Make
sure 4 wire shielded motor cable is being used and
that the ground wire is connected to drive PE ground.

• If the recommended cable is being used and all

shields are tied to earth ground replace the motor.

AuxFeedbackFault

(A1: Fdbk 2 AQB)

A feedback counting error has occurred on
the motor feedback interface.
SERCOS configuration only
/ Disable stop

• Check that the feedback cable braided shield is

firmly bonded to the drive chassis via the shield
clamps.

• Make sure the feedback and motor cables

recommended in the 8720MC High Performance
Drive Installation Manual
(publication
8720MC-IN001x-EN-P)

are being used.

• Make sure the shield and drain wire for the motor

cable is securely bonded to the drive chassis. Make
sure 4 wire shielded motor cable is being used and
that the ground wire is connected to drive PE ground.

• If the recommended cable is being used and all

shields are tied to earth ground replace the motor.

OverSpeedFault

(A1: Overspeed)

The maximum commanded motor speed has
exceeded the maximum allowable motor
speed.
/ Disable stop

• Check the velocity limit parameters for the active

parameter set against parameter 113, max motor
speed.

• Check parameter 695, the analog scale factor

DriveHardFault

(Memory Init)

Control board hardware Failure

Fatal error - replace control board

Fault Message RSLogix
(HIM)

Probable Cause/Drive Response

Corrective Actions

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