TA Triumph-Adler 6555i - Manual (Page 455)

10-19
Troubleshooting > Troubleshooting
*1 You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
*2 You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Cannot search a text that
you want to search on the
PDF file. Have you set [OCR Text Recognition] in
[File Format]? Set [OCR Text Recognition] in [File
Format]. page 6-59
Are the texts of the scanned original
fainted or too light? Set [Density] to darker level. page 6-21
Is the background of the scanned
original too dark and the texts are
difficult to recognize? Set [Background Density Adj.] to [On] or
[Manual] and manually adjust the
density lighter. Otherwise, set [Density]
to darker level. page 6-21
page 6-24
Is the text or image on the back of the
original visible on the front? Set [Prevent Bleed-through] to [On]. page 6-25
Cannot send via SMB. Is the network cable connected? Connect the correct network cable
securely. page 2-6
Have the network settings for the
equipment been configured properly? Configure the TCP/IP settings properly. page 8-43
Have the folder sharing settings been
configured properly? Check sharing settings and access
privileges under the folder properties. ―
Has the SMB protocol been set to [On]? Set the SMB protocol setting to [On]. page 5-31
Has [Host Name] been entered
properly?
*1
Check the name of the computer to
which data is being sent. page 5-31
Has [Path] been entered properly? Check the share name for the shared
folder. page 5-31
Has [Login User Name] been entered
properly?
*1*2
Check the domain name and login user
name. page 5-31
Has the same domain name been used for
[Host Name] and [Login User Name]? Delete the domain name and backslash
("¥") from [Login User Name]. page 5-31
Has [Login Password] been entered
properly? Check the login password. page 5-31
Have exceptions for Windows Firewall
been configured properly? Configure exceptions for Windows
Firewall properly. page 3-41
Do the time settings for the equipment,
domain server, and data destination
computer differ? Set the equipment, domain server, and
data destination computer to the same
time. ―
Is the screen displaying Send error? Refer to Responding to Send Error. page 10-30
Cannot send via the e-mail. Is the E-mail send size limit set in the
SMTP server registered on the
machine? Check the limit value is entered to "E-
mail Size Limit" of [
E-mail ] setting in
Embedded Web Server RX and change
the value as necessary.
page 2-39
Symptom Checkpoints Corrective Actions
Reference
Page