Minolta PI4700E User Manual

Page 345

Advertising
background image

11

Unable to Print

11-2

Pi4700e

T

ro

ubl

es

hoo

ting

Ch

apte

r 11

If the problem persists even after these checks have been made, refer to
the documentation provided for the machine.

Continued from the
previous page (Print-
ing does not start de-
spite the completion
of printing setup on
the computer.)

The print job is locked.

Refer to the Job List on the ma-
chine control panel to see if the
print job in question is locked. If
so, unlock it.

The connection of the controller
to the network has not been es-
tablished.

Consult the network administra-
tor.

The print job was canceled.

Check the status on the “Incom-
pleted Job Queue” of “Page
Scope Light”.

Machine memory space avail-
able is not sufficient.

Add the machine memory to ex-
pand its space.

If the copy track function is en-
abled, an illegal access number
might have been entered.

Enter the correct access num-
ber.

Multiple copy sets are
mistakenly sorted
and stapled together
as a single large set.

The settings in certain DTP soft-
ware applications may conflict
with the printer driver settings.

In the application, turn OFF Col-
late and set the copy count to
one. In the printer driver, make
the desired Collate, Sorting and
copy count settings.

A large number of
copies are mistakenly
printed.

The settings in certain DTP soft-
ware applications may conflict
with the printer driver settings.

In the application, turn OFF Col-
late and set the copy count to
one. In the printer driver, make
the desired Collate, Sorting and
copy count settings.

A document contain-
ing more than 40
pages cannot be
printed.

The maximum number of docu-
ment pages that can be stored in
the standard memory is 40.

• Decrease the number of doc-

ument pages or add memory
to expand its capacity.

• Select “Printer” for “Priority

Device” available in 6/6 of Us-
er’s Choice on the machine.

A PS error print is
output.

Some applications allow you to
select either “Binary” or “ASCII”
mode when the PS driver is be-
ing used. A PS error could result
if an attempt is made to print in
the “Binary” mode.

Select the “ASCII” mode.

Symptom

Possible Cause

Action

Advertising