Dell POWEREDGE M1000E - Manual (Page 1016)

988 Fabric OS Command Reference
53-1002746-01
supportSave
2
supportSave
Saves RASLOG, TRACE, supportShow, core file, FFDC data, and other support information
SYNOPSIS supportsave
supportsave [-n] [-c] [-k]
[-u user_name -p password -h host_ip
-d remote_dir -l protocol]
supportsave [-R]
supportsave [-U -d remote_dir]
supportsave [-t timeout_multiplier]
DESCRIPTION Use this command to collect RASLOG, TRACE, supportShow, core file, FFDC data and other support
information to a remote FTP location. On platforms that support USB, the information can also be stored
on an attached USB device. On a dual-CP system, information is saved for the local and the remote CP.
SupportShow information is available on Active and Standby CPs. To reduce the chance of missing the
correct trace dump, supportSave retrieves old (the dump created prior to the current one) and new (the
dump triggered by the command) trace dumps.
The files generated by this command are compressed before being sent off the switch. The core files and
panic dumps remain on the switch after the command is run. The FFDC data are removed after the
command has finished.
If there are blade processor (BP) blades installed on the switch, a support file (a.tar.gz file) is generated
from each slot.
This command accepts IPv4 and IPv6 addresses. If the configured IP address is in IPv6 format, the RAS
auto file transfer and event notification to syslog will not work in the case where the Fabric OS version is
downgraded. You must reconfigure auto file transfer and syslog with IPv4 IP addresses.
In a Virtual Fabric environment, supportSave saves all chassis-based information and iterates through
the defined switch-based information for all logical switches. Chassis permissions are required to
execute this command.
Note that quotes should be used around path entries to ensure proper handling of special shell
characters.
NOTES The execution of this command is subject to Virtual Fabric or Admin Domain restrictions that may be in
place. Refer to Chapter 1, "Using Fabric OS Commands" and Appendix A, "Command Availability" for
details.
If you use anonymous FTP to run supportSave on a chassis with multiple AP blades, configure the FTP
Windows server to allow unlimited anonymous users.
OPERANDS When invoked without operands, this command goes into interactive mode. The following operands are
optional:
-n
Does not prompt for confirmation. This operand is optional; if omitted, you are
prompted for confirmation.