Solution, Esata drives not seen, Description – Doremi IMS1000 User Manual

Page 279: Identification, 3 esata drives not seen

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IMS.OM.002949.DRM

Page 279 of 320

Version 1.7

Doremi Labs

Jul 30 14:34:06 ims1000 kernel: ata3: failed to resume link (SControl FFFFFFFF)
Jul 30 14:34:06 ims1000 kernel: ata3: SATA link down (SStatus FFFFFFFF SControl
FFFFFFFF)
Jul 30 14:34:06 ims1000 kernel: ata3.00: disabled
Jul 30 14:34:07 ims1000 kernel: Dolphin DEBUG: WARNING: Requested buffer not ready
(frame in bank: 64)
...
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] Result: hostbyte=0x00 driverbyte=0x08
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] Sense Key : 0xb [current] [descriptor]
Jul 30 14:34:07 ims1000 kernel: Descriptor sense data with sense descriptors (in hex):
Jul 30 14:34:07 ims1000 kernel: 72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00
Jul 30 14:34:07 ims1000 kernel: 00 00 00 09
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] ASC=0x0 ASCQ=0x0
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] CDB: cdb[0]=0x28: 28 00 b9 d7 ab e8 00 04
00 00
Jul 30 14:34:07 ims1000 kernel: end_request: I/O error, dev sdh, sector 3117919208
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: rejecting I/O to offline device
...
Jul 30 14:34:07 ims1000 kernel: EXT3-fs error (device md1): ext3_find_entry:
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] Unhandled error code
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] Result: hostbyte=0x01 driverbyte=0x00
Jul 30 14:34:07 ims1000 kernel: I/O error in filesystem ("md0") meta-data dev md0 block
0x73d241f3 ("xlog_iodone") error 5 buf count 1024
Jul 30 14:34:07 ims1000 kernel: xfs_force_shutdown(md0,0x2) called from line 944 of file
fs/xfs/xfs_log.c. Return address = 0xc11c897b
Jul 30 14:34:07 ims1000 kernel: Filesystem "md0": Log I/O Error Detected. Shutting down
filesystem: md0
Jul 30 14:34:07 ims1000 kernel: Please umount the filesystem, and rectify the problem(s)
Jul 30 14:34:07 ims1000 kernel: ata3: EH complete
Jul 30 14:34:07 ims1000 kernel: ata3.00: detaching (SCSI 2:0:0:0)
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] Stopping disk
Jul 30 14:34:07 ims1000 kernel: sd 2:0:0:0: [sdh] START_STOP FAILED
Jul 30 14:34:07 ims1000 kernel: reading directory #2 offset 0
...

17.2.3 Solution


Contact Doremi Labs (Section 1.3) to replace the RAID card (Doremi PN: IMS-RAID-A2-AKI,
Manufacturer PN: DOR-IMSC-1RBP-1001

). For a temporary workaround, reboot the unit. It

may take several reboots before the unit if fully operational.

17.3 eSATA Drives Not Seen

17.3.1 Description

The eSATA drives are not showing in the Ingest Manager.

17.3.2 Identification

When looking at \doremi\log\kern.log (or \doremi\log\kern.log.x if the issue occurred a while
before the report was taken), you should see these kinds of messages when this issue
occurs:

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