Claims, Upon receipt – Hypertherm HT2000-200 Volt User Manual

Page 55

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INSTALLATION

4-2

HySpeed HT2000

Instruction Manual

19

Claims

Claims for Damage During Shipment

If your unit was damaged during shipment, you must file a claim with the carrier. Hypertherm will furnish you

with a copy of the bill of lading upon request. If you need additional assistance, call our Customer Service

department at 1-800-643-0030 or Field Service at 1-800-643-9878.

Claims for Defective or Missing Merchandise

All units shipped from Hypertherm undergo rigorous quality control inspections for defects. If any of the

merchandise is defective or missing, call your distributor. He will be able to help you. If you need additional

assistance, call our Customer Service department at 1-800-643-0030 or Field Service at 1-800-643-9878.

Upon Receipt

The system is shipped mounted on skid(s) and protected by heavy carton covers. Before unpacking, inspect

the cartons for evidence of damage during shipment. If there is evidence of damage, refer to

Claims for

Damage During Shipment

for details.

1. Remove the units and items from the shipping cartons.

2. Verify that the components of the system, optional units, cables and hoses, and items listed below are

included.

Alert your distributor or Hypertherm if any of the items are damaged or missing. All communications

regarding this equipment must include the model number and serial number (located on the back of the

power supply). Refer to

Claims for Defective or Missing Merchandise

for details.

System Components

Power Supply

Remote High Frequency (RHF) Console

Gas Console

Motor Valve Console

Cables

Cooling hoses

Valve/Torch Cable/Hose SA (to Motor Valve Console)

Shielded torch lead set (to RHF Console)

Machine torch

Consumable spare parts kit

Optional Units

Remote Voltage/Current (V/C) Control

Digital Remote

or

Programmable Remote

Argon-Hydrogen Manifold

Initial Height Sensing (IHS)

Water Muffler

Timer/Counter

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