Troubleshooting – Ricoh FAX5600L User Manual

Page 257

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Terminal ID Verification

This feature helps you to make sure that your communications do not go to the
wrong place. However, like Protection Against Wrong Connections, it will not help
you if you dial the wrong number.

If the Terminal ID of the other party does not match the label stored with the Quick
Dial or Speed Dial that you used to dial the other party with, the communication
will be stopped.

For this function to work:
❐ You must store the destination as a Quick or Speed Dial.
❐ You must make sure that the labels that you program in the Quick/Speed Dials

exactly match the Terminal IDs that are actually stored in the destination fax
machines.

Cross-reference
Terminal ID: see page 240.

Speed Dial: see page 34.

Quick Dial: see page 31.

Troubleshooting

Call Progress Signals (CPS)

Sometimes, a Call Progress Signal and an error message will appear on the
display panel. Possible messages are as follows.

DIALING

The machine is dialing; do not
press Stop.

REMOTE TERMINAL BUSY

Try again later.

WRONG NUMBER

Check the number, and check that G3
or G4 was correctly selected.
Then redial.

LINE NOT AVAILABLE

Try again later.

FAX NUMBER CHANGED

Find out the new fax number.

REMOTE FAX REJECTED

Contact the user at the other end.

UNABLE TO CONNECT

Try again.

NO RESPONSE

Try again.

NETWORK BUSY

Try again later.

CLASS INCOMPATIBLE

The other terminal’s signaling mode
is not compatible with yours, and the
message cannot be sent.

CHECK INTERFACE

Check that the ISDN line cord is
connected properly. Then try again.

To remove the message from the display, make sure that the Communicating
indicator is not lit, then press

Stop

.

A

P

P

E

N

D

IX

APPENDIX C. ISDN G4 OPTION TYPE 90

243

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