ADLINK AMP-208C - Manual (Page 27)

Getting Start with The Installation 13
AMP-204C / AMP-208C
2.3.3 Troubleshooting
If the computer cannot power on normally or the motion control
system operates abnormally after system installation, please
follow steps described below for troubleshooting. If the problem
persists after you have taken steps described, please consult the
dealer where your product is purchased for technical services.
Abnormalities you
encountered
Potential causes
The card does not show up in
Windows Device Manager
after its driver has been
installed
Please turn off your computer,
ensure the card is properly in PCI
slot and the driver is properly
installed by cheking its proper
installation in Windows Control
Panel's "Add remove programs"
MotionCreatorPro2 cannot
open after installing driver in
computer. Ensure .NET framework v3.5 or later
version has been installed in your
system
The without signal indicator on
MotionCreatorPro2 lights up
after the motor is connected
and the motor does not work.
Please ensure a 24Vdc power is
connected to the terminal board
When using the
MotionCreatorPro2 all the
control indicators of the drive
light correctly but the drive
warns
Please ensure correctness of the
axis parameter setup, alarm logic
(ALM) and the EMG loop
configuration
Value of output command
differ from the feedback value
from encoder Please ensure feedback signal
(CW/CCW, 1xAB, 2xAB, 4xAB)
settings comply with that of the drive
If motion control, the motor
moves only in one direction
rather than back and forth two
way movement
Please ensure setting of signal pattern
(CW/CCW, OUT/DIR) comply with that
of the motor drive