Xerox WorkCentre 6515DNI - Manual (Page 216)

Troubleshooting
216 Xerox ® WorkCentre ® 6515 Color Multifunction Printer
User Guide
Symptom Probable Causes Solutions
Partial blanks, creased paper, or
blotted printing.
The paper is damp. Replace the paper.
The paper is outside
the recommended
specification range.
Replace the paper with a recommended size and type. For
details, refer to Supported Paper on page 68.
The printer is worn or
damaged.
For assistance, go to the Xerox ® Support website at
www.xerox.com/office/WC6515support.
The toner cartridges
are not Xerox ® toner
cartridges.
Verify that the toner cartridges meet specifications and
replace if necessary. For details, refer to Consumables on
page 182.
The paper is impeded
in the paper path.
• Remove any paper or debris from the paper path.
• Ensure that the trays are pushed in all the way.
• Ensure that the rear cover is closed and locked.
Condensation inside
the printer causes
partial blanks or
creased paper.
Power on the printer and leave it on for at least one hour
to get rid of the condensation. For assistance, go to the
Xerox ® Support website at
www.xerox.com/office/WC6515support.
Vertical blanks appear. The LED lenses are
blocked.
Clean the LED lenses. For details, refer to Cleaning the LED
Lenses on page 171.
The printer is worn or
damaged.
For assistance, go to the Xerox ® Support website at
www.xerox.com/office/WC6515support.
The toner cartridges
are not Xerox ® toner
cartridges.
Ensure that the toner cartridges meet specifications and
replace if necessary.
White lines or streaks running
through only one color.
Something is
blocking the lens for
the affected color.
Clean the lens for the affected color. For details, refer to
Cleaning the LED Lenses on page 171.