All chemical analysis products, Limitation of warranty, Warranty statement – Agilent Technologies Quaternary Pump 1100 Series User Manual

Page 257

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257

Warranty Statement

Warranty Statement

All Chemical Analysis Products

Agilent Technologies warrants its chemical analysis products against defects
in materials and workmanship. For details of the warranty period in your
country, call Agilent. During the warranty period, Agilent will, at its option,
repair or replace products which prove to be defective. Products that are
installed by Agilent are warranted from the installation date, all others from
the ship date.

If buyer schedules or delays installation more than 30 days after delivery,
then warranty period starts on 31

st

day from date of shipment (60 and

61 days, respectively for products shipped internationally).

Agilent warrants that its software and firmware designed by Agilent for use
with a CPU will execute its programming instructions when properly
installed on that CPU. Agilent does not warrant that the operation of the
CPU, or software, or firmware will be uninterrupted or error-free.

Limitation of Warranty

Onsite warranty services are provided at the initial installation point.
Installation and onsite warranty services are available only in Agilent service
travel areas, and only in the country of initial purchase unless buyer pays
Agilent international prices for the product and services. Warranties requiring
return to Agilent are not limited to the country of purchase.

For installation and warranty services outside of Agilent’s service travel area,
Agilent will provide a quotation for the applicable additional services.

If products eligible for installation and onsite warranty services are moved
from the initial installation point, the warranty will remain in effect only if the
customer purchases additional inspection or installation services, at the new
site.

The foregoing warranty shall not apply to defects resulting from:

1

improper or inadequate maintenance, adjustment, calibration, or
operation by buyer,

2

buyer-supplied software, hardware, interfacing or consumables,

3

unauthorized modification or misuse,

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