Table 44 – Rockwell Automation 2097-Vxxx Kinetix 350 Single-axis EtherNet/IP Servo Drive User Manual User Manual

Page 114

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114

Rockwell Automation Publication 2097-UM002C-EN-P - December 2013

Chapter 7 Troubleshoot the Kinetix 350 Drive

S 02

Motor not configured.

The associated motor has not been
configured for use.

Faulty intelligent encoder or incorrect
motor file.

Cycle power or reset the drive.

Check proper motor has been selected

in Logix Designer Application.

Replace motor if faulting continues.

S 03

Feedback not configured.

The associated feedback device has not
been configured for use or the
configuration does not match what is
connected.

Sc05

Safe torque off.

No power or safety circuitry not
configured.

The safety function has disabled the
power structure.

Apply 24V sources to safety circuit.

Use jumpers to bypass safety circuit.

Table 44 - F xx Fault Codes

Four-digit Display

RSLogix 5000

Fault Message

Problem or Symptom

Potential Cause

Possible Resolution

F 02

Illegal Hall State

State of Hall feedback inputs is incorrect.

Improper connections.

Check wiring of S1,S2, and S3

Check the power supply to the
encoder.

F 03

Motor Overspeed

Motor speed has exceeded 125% of maximum rated speed.

Check motor wire phasing.

Check cables for noise.

Check tuning.

F 05

Motor Overtemperature

The motor thermostat, motor thermistor, or
encoder temperature sensor indicates that the
motor factory temperature limit has been
exceeded.

High motor ambient temperature
and/or Excessive Current.

Check motor wiring at motor
feedback (MF) connector.

Check TS+ and COM wiring.

Operate within (not above) the
continuous torque rating for the
ambient temperature.

Lower ambient temperature or
increase motor cooling.

Verify the proper motor has been
selected.

F 07

Motor Thermal Protection

The thermal model for the motor indicates that
the temperature has exceeded 110% of its
rating.

The machine duty cycle requires an
RMS current exceeding the
continuous rating of the motor.

Change the command profile to reduce
speed or increase time.

F 10

Inverter Overcurrent

The drive fault output indicates that the power
transistors were turned off because of
overcurrent, overtemperature, or power supply
problems.

Motor cables shorted.

Verify continuity of motor power cable
and connector.

Motor winding shorted internally.

Disconnect motor power cables from the
motor. Use multimeter to check that the
resistance of phase-to-phase is not open
and that phase-to-ground is open.

The drive temperature is too high.

Check for clogged vents or defective

fan.

Make sure cooling is not restricted by
insufficient space around the unit.

Verify ambient temperature is is
within the specification. See Kinetix
350 Drive Power Specifications in
Kinetix Servo Drives Specifications
Technical Data,

publication

GMC-TD003

.

Operation above continuous power
rating and/or product
environmental ratings.

Operate within the continuous power
rating.

Reduce acceleration rates.

The drive has a short circuit,
overcurrent, or failed component.

Remove all power and motor
connections, and preform a continuity
check from the DC bus to the U, V, and W
motor outputs. If a continuity exists,
check for wire fibers between terminals,
or send drive in for repair.

Loss of TTL signal

Check AM+, AM -, BM +, and BM-
signals.

Table 43 - S xx and Scxx Start Inhibit Codes

Four-digit Display

RSLogix 5000

Fault Message

Problem or Symptom

Potential Cause

Possible Resolution

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