7 troubleshooting tips, Troubleshooting tips -37 – Konica Minolta bizhub PRESS C8000e User Manual

Page 315

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bizhub PRESS C8000/e

8-37

8.7

Troubleshooting Tips

8

8.7

Troubleshooting Tips

d

Reference

For troubleshooting tips related to scanning devices, see Section 9 of the User's Guide - Copier.

Case

Checkpoint

Remedy

Ma

in Body

The machine does
not operate even if
the sub power
switch
is turned
ON.

Is the power plug firmly inserted in
wall socket?

Firmly insert the power plug in wall
socket.

Is the main power switch turned
ON?

Keep the main power switch
turned ON usually.

Is the Power Save LED on?

The machine cannot be turned on
due to the Weekly Timer function.
Operate Timer Interrupt (see
page 3-52), or consult your admin-
istrator.

Is the screen for user/account au-
thentication displayed?

Enter required information for us-
er/account authentication. (See
page 3-54.)

The machine does
not start printing.

Is the left/right side door of the ma-
chine open?

Securely close the left/right side
door of the machine.

Is there appropriate paper size in a
tray?

Load the paper size selected for the
original.

Is the print quantity set to [0]?

Enter an appropriate number for
print quantity.

Is the finisher/folding unit/large ca-
pacity stacker door open?

Securely close the finisher door,
folding unit door, and large capacity
stacker door.

Print image is too
light.

Is the message [Please add toner]
displayed on the Machine Screen?

Add toner.

Image quality is
poor.

Is paper damp?

Replace the paper, if necessary.
Consult your service representative.

Printing/Copying
does not resume
after mishandled
paper is removed.

Is any mishandled paper left?

Check machine diagram on the
screen for additional indications of
mishandled paper.

Using user/ac-
count authentica-
tion, copies cannot
be made after
password is en-
tered.

Is the message [limit reached] dis-
played?

Contact your administrator.

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