TA Triumph-Adler DCC 2520 User Manual
Page 327
Troubleshooting
9-3
Printing is too light.
Is Auto Exposure mode set?
Set the correct exposure level for auto
exposure.
Is Manual Exposure mode set?
Use the exposure adjustment key to set
the correct exposure level.
Refer to
Operation
Guide,
Chapter 3
When changing the default exposure
level, adjust the exposure manually and
choose the desired level.
Is the toner distributed evenly within the
toner container?
Shake the toner container up and down
approximately 10 times.
Refer to
Operation
Guide,
Chapter 5
Is EcoPrint is enabled?
Set EcoPrint to [Off].
Is there a message indicating the
addition of toner?
Replace the toner container.
Refer to
Operation
Guide,
Chapter 5
Is the copy paper damp?
Replace the copy paper with new paper. Refer to
Operation
Guide,
Chapter 2
Printing is too dark.
Is Auto Exposure mode set?
Set the correct exposure level for auto
exposure.
Is Manual Exposure mode set?
Use the exposure adjustment key to set
the correct exposure level.
Refer to
Operation
Guide,
Chapter 3
When changing the default exposure
level, adjust the exposure manually and
choose the desired level.
Copies have a moire
pattern (dots grouped
together in patterns and
not aligned uniformly).
Is the original a printed photograph?
Set the image quality to [Print].
Refer to
Operation
Guide,
Chapter 3
Color of original and copy
not the same.
Are image adjust settings appropriate? Perform color balance adjustment.
Perform automatic gray adjustment.
Copies are not clear.
Did you choose appropriate image
quality for the original?
Select an appropriate Image Quality
mode.
Refer to
Operation
Guide,
Chapter 3
Is the copy paper damp?
Replace the copy paper with new paper. Refer to
Operation
Guide,
Chapter 2
Is special color copy paper being used? Use special color copy paper.
—
Copies are dirty.
Are the original platen or platen dirty?
Clean the original platen or platen glass. Refer to
Operation
Guide,
Chapter 5
Symptom
Checkpoints
Corrective Actions
Reference
Page