Printer error messages – TA Triumph-Adler DCC 2520 User Manual

Page 335

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Troubleshooting

9-11

Printer Error Messages

If the Printer mode touch panel displays any of these messages after pressing the Printer key,
follow the corresponding procedure.

HDD error.
Cannot activate Job Accounting
mode.

Is it re-displayed after opening and
closing the front cover, turning off
and on the main power switch, and
plugging out and plugging in the
power plug in the power outlet?

A hard disk error has occurred.
Contact your Service Representative
or Authorized Service Center.

Please wait.
Remote edit.

(Please wait.
Remote editing.
)

Is Job account editing being done
from a network connected
computer?

Copying is not possible until editing
is complete.

Security key is not recognized.

Is it re-displayed after opening and
closing the front cover, turning off
and on the main power switch, and
plugging out and plugging in the
power plug in the power outlet?

Contact your Service Representative
or Authorized Service Center.

Display

Checkpoints

Corrective Actions

Reference
Page

Display

Checkpoints

Corrective Actions

Reference
Page

Load Paper.
### size (###)

Does the print data match the feed
paper size and paper type?

Replace the size or type of source
paper.

To change the paper source, select
paper source from the touch panel
and press [GO].

To print on the loaded paper, press
the Printer key and press [GO].

To cancel printing, press the Printer
key and press [Cancel].

Refer to
Operation
Guide
,
Chapter 2

Use alternative?
Press GO.

Displayed when paper source is
changed. Press [GO].

Set paper Press GO.

This mode supplies paper one sheet
at a time even if multiple sheets
have been loaded. To feed each
sheet, press [GO].

Load Paper.

Is the paper source empty?

Load more paper.

Refer to
Operation
Guide
,
Chapter 2

Out of staples.
Add staples.

(Stapler empty.
Add staples.
)

Is the optional document finisher or
3000 sheet document finisher out of
staples?

Refer to the optional document
finisher or 3000 sheet document
finisher Operation Guide to refill
staples.

Call service.

An internal error has occurred.
Contact your Service Representative
or Authorized Service Center.

Account ID mismatch.

No matching ID-code found. Verify
the registered ID-code using the
driver.

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