TA Triumph-Adler DCC 2520 User Manual

Page 328

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Troubleshooting

9-4

Printer output is fuzzy.

Is the printer in a high humidity
environment?

Perform a drum refresh.

page 7-36

Is the copy paper damp?

Replace the copy paper with new paper. Refer to

Operation
Guide
,
Chapter 2

Is special color copy paper being used? Use special color copy paper.

—

Printing is skewed.

Are the originals loaded correctly?

When placing originals on the platen,
place them face-down and flush against
the original size indicator plates.

Refer to
Operation
Guide
,
Chapter 2

When placing originals in the document
processor, align the original width
guides securely before placing the
originals.

Refer to
Operation
Guide
,
Chapter 2

Is the paper loaded correctly?

Check the position of the paper width
guides.

Refer to
Operation
Guide
,
Chapter 2

Paper jams frequently
occur.

Is the paper loaded correctly?

Load the paper correctly.

Refer to
Operation
Guide
,
Chapter 2

Is the paper of the supported type? Is it
in good condition?

Remove the paper, turn it over, and
reload it.

Refer to
Operation
Guide
,
Chapter 2

Is the paper curled, folded, or wrinkled? Replace the paper with new paper.

Refer to
Operation
Guide
,
Chapter 2

Are any loose scraps of paper or is
there any jammed paper inside the
device?

Remove any jammed paper.

Refer to
Operation
Guide
,
Chapter 6

Is the copy paper damp?

Replace the copy paper with new paper. Refer to

Operation
Guide
,
Chapter 2

Is special color copy paper being used? Use special color copy paper.

—

Copies from the optional
document processor
have black lines.

Is the slit glass dirty?

Clean the slit glass.

Refer to
Operation
Guide
,
Chapter 5

Follow the procedure for correcting
black lines. This may remove the black
lines.

page 7-5

Symptom

Checkpoints

Corrective Actions

Reference
Page

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