Panasonic TH-86EQ2W 85.6" 4K Digital Signage Display - Manual (Page 172)

172
English
Symptoms Check
The top or bottom of the picture on the
screen is cut off.
The image position has been adjusted in the [Position] menu.
Adjust the position of the picture on the screen.
(see page 43, 44)
There are areas at the top and bottom
of the screen where picture is not
displayed.
When using a video software program (such as a cinema size program)
with a screen wider than one in the 16:9 mode, blank areas separate from
the images are formed at the top and bottom of the screen.
Parts of the unit become hot.
Even when the temperature of parts of the front, top and rear panels has
risen, these temperature rises will not pose any problems in terms of
performance or quality.
There is no picture displayed or sound
output sometimes.
When HDMI signal is input to the Display using a selector or distributor,
sound or images may not be output in the normal fashion depending on
the selector or distributor used.
The symptoms may be improved by turning the power off and on again, or
by replacing the selector or distributor.
A small sound becomes loud or the
volume of a large sound is restricted.
Noise is disturbing.
The volume balance between vocals
and musical instruments is poor when
listening to music.
Check that [Auto volume] is not active (Min / Mid / Max).
(see page 45)
Sound distortion or noise annoys you.
Check whether the rated (0.5 Vrms) audio or more is input to audio input
terminals (AUDIO IN).
Use the unit within the rated audio input. (see page 175)
The RS-232C is uncontrollable. Check whether the connection has been made properly. (see page 24)
The LAN is uncontrollable.
Check that the connection has been made properly.
(see page 90)
To control with WEB browser control or command control, check that
[Network settings] - [Network control] is set to [On].
(see page 75)
Check that [LAN setup] is set properly.
(see page 76)
When connecting to a device of AMX, Extron or Crestron Electronics, Inc.,
set [AMX D. D.], [Extron XTP] or [Crestron Connected™] according to the
device to use.
(see page 75, 78)
See the [DIGITAL LINK status] - [Signal quality] information to check the
LAN cable status such as whether the LAN cable is disconnected or the
cable is not shielded.
(see page 77)
There is no picture displayed or sound
output from the [DIGITAL LINK IN]
terminal of DIGITAL LINK Terminal
Board.
Check whether the connection has been made properly between the video
(output) equipment and twisted pair cable transmitter and between the
twisted pair cable transmitter and this product.
Check that [Network settings] - [DIGITAL LINK mode] is not set to
[Ethernet].
(see page 77)
The file can be played back with “USB
media player”, but not with “Memory
viewer”
Check the playback file specifications of “USB media player” (see page
116) and “Memory viewer” (see page 127).
WhiteBoard operations do not work.
Check whether [Whiteboard settings] - [Whiteboard] in the [Setup] menu is
not set to [Off]. (see page 71)
The microcomputer in the touch panel may malfunction due to strong
external noise, so keep the noise source as far as possible.