CTL Lx-Lite VoiceSupport - Manual (Page 109)

Callout Options
VoiceSupport LX System Guide 3-75
Chapter 3 Customizing Voice Mail
The Optional tabbed page contains dialing options:
■ Wait Between Network Callouts - This value sets the wait time (1 to 99
minutes) before Voice Mail redials an incomplete callout to a network node
due to the number being busy, no answer, etc.
■ Number of Network Callout Attempts - This value sets the number of
times that Voice Mail will redial an incomplete callout to a network node.
■ Wait between Fax Callouts - This value sets the wait time (1 to 99 minutes)
before Voice Mail redials an incomplete Fax callout due to the number being
busy, no answer, etc.
■ Number of Fax Callout Attempts - This value sets the number of times that
Voice Mail will redial an incomplete Fax callout.
■ Delay before Fax Carrier detect - The amount of time that the Voice Mail
will wait after hearing a Fax tone before sending a Fax document.
■ Insert leading 1 for Caller ID - When this feature is enabled, and the Caller
ID is 10 digits or more, the Voice Mail will dial a leading "1" before making
an outgoing call to the Caller ID number. The Voice Mail will only do this if
the recipient of the call presses MC (Make Call) during or after a message.
■ Caller ID Make Call Suffix Digits - The value in this field determines the
string of digits that the Voice Mail will dial after the Caller ID number. The
string can be up to 10 digits including any of the following special codes:
F - Flash M - Monitored pause
W - Wait for dial tone A - Analyzed pause
P - Pause S - Wait for sound H - Hang up
Note - An “H” entered in the string forces a blind (unsupervised) transfer,
when a user presses MC while listening to a message from an outside
number. Without the “H”, MC calls are made as supervised transfers.
Therefore, an “H” should be used in this field, if a phone system cannot
retrieve an MC call when the far end does not answer or is busy. If you enter
an “H”, be sure to enter it as the last digit in the string.
3) Click the Apply changes button.