CTL Lx-Lite VoiceSupport - Manual (Page 30)

Testing the Voice Mail Service
2-16 VoiceSupport LX System Guide
Chapter 2 Installation and Setup
Testing the Voice Mail Service
Once the Voice Mail has been installed, perform the following tests to confirm that it
is operating correctly.
Automated
Attendant
Test
1) Call into the Voice Mail unit from an outside line.
2) Listen for the prompt:
Thank you for calling. If you are calling from a Touch Tone phone, please dial
the extension number you wish to reach or dial zero for assistance. If you are
calling from a rotary dial phone, please stay on the line for assistance.
Voice Mail
Test
1) Dial a Voice Mail extension number from any other extension.
2) If you hear the voice prompt: Thank you for calling. If you...
- press #
- wait for the prompt: Please enter your mailbox number
- dial your mailbox number
3) If you hear the voice prompt: Please enter your mailbox number
- dial your mailbox number
4) After dialing your mailbox number, you should hear one of the following prompts:
Please enter your security code (if a security code is enabled)
You have ___ messages